REFUND & RETURNS POLICY

All our garments are custom-made to order, crafted specially for each client. Hence, we follow a strict No Refund policy.

Alterations

We understand that fittings can sometimes be tricky. If you face any size issues or genuine concerns, we’re happy to assist with alterations.

• Courier charges will be applicable for two-way shipping.
• Please reach out within 48 hours of receiving your order.

TAXES & DUTIES

Indian Customers

• All product prices are inclusive of GST.

International Customers:

• Orders are shipped on a Delivery Duty Unpaid (DDU) basis.
• Customers are liable for all applicable customs duties or local taxes in their respective countries at the time of delivery.

ORDER TRACKING & CUSTOMER SUPPORT

Once your order is dispatched, you will receive a tracking number via email/WhatsApp.

For any queries or updates on your order, please contact:
rosyahluwaliaofficial@gmail.com
+91 96674 00910